What Are AI Chat Agents?
By design, these agents can answer follow-up questions, clarify ambiguities, and even admit mistakes in conversation
AI chat agents (or conversational agents) are software systems that interact with people through natural language, either text or speech. In practice, they listen to user queries and generate human-like responses using natural-language processing (NLP) and machine learning .
Modern chat agents are typically built on large language models (LLMs) , massive neural networks trained on huge corpora of text. For example, OpenAI’s ChatGPT is a transformer-based LLM fine-tuned via human feedback to engage in dialogue .
By design, these agents can answer follow-up questions, clarify ambiguities, and even admit mistakes in conversation . In other words, an AI chat agent is essentially an NLP-driven dialogue system that simulates a conversational partner, enabling applications from customer support bots to virtual assistants.
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